empty road along a forest


little girl looking over a wooden bridge

Where Great Service,
And Caring Meet.

The Peppertree Hospitality Group (PHG) is bettering the hotel management industry as owners and operators of the Best Western Premier Peppertree Bend Inn, Best Western Plus Peppertree Spokane Airport, Best Western Plus Peppertree Inn at Omak, ZPizza Taproom, Junction Kitchen and Lounge, and the Peppertree Plaza building. Serving the Pacific Northwest, we specialize in developing, operating, and managing nationally recognized and respected mid to premier scale hotels, retail spaces, and quick service restaurants. We promise our guests and clients impeccable service as one of the premier hospitality management companies in the region. Join your goals for growth to our commitment to the highest quality.

Family Owned.Family Operated. Success Driven.

Started by Rita and John Santillanes, Peppertree Hospitality Group is a dedicated, family-run business. Since creating PHG two years ago, Rita has expanded the business significantly and now her children Travis and Chase are onboard, working with the PHG team after graduating from college. Tradition, commitment, and responsibility are hallmarks of the Santillanes family; the foundation of our business. PHG’s success-driven culture is designed to ensure guests and clients are always happy.

Peppertree team by a big Christmas tree

Meet thePHG team

We are passionate professionals with a business that is quickly growing into one of the largest hospitality, hotel, and restaurant management companies in the Pacific Northwest. These are our stories.
  • Rita Santillanes

    CEO & President

    Rita is the Founder and CEO for Peppertree Hospitality Group. She has been a leader and Best Western International Governor for over 20 years. Rita contributes her time to boards including the Latino Hotel Association, and the Spokane Sports Commission.

  • John Santillanes


  • Chase Santillanes, Esq.

    VP of Development

  • Khara Nixon

    VP of Operations

  • Jennifer Bull

    VP of Finance

  • Valerie Santillanes

    VP Design Management